Deliveries
Delivery Terms
Find below the various delivery modes offered on myCompañero.com, depending on your location and the amount of your order:
| Delivery Mode | Destination | Conditions | Price |
|---|---|---|---|
| Local Delivery or Click & Collect | Corsica | All orders | Free |
| Chronopost Relay | France | All orders | Free |
| Chronopost Express | France & European Union | Order > 300 € | Free |
| Order < 300 € | Price varies based on item and/or delivery location | ||
|
DHL
|
France | Order > 600 € | Free |
| Order < 600 € | 9.90 € | ||
| European Union | Order > 600 € | Free | |
| Order < 300 € | 14.90 € | ||
| Rest of the World | Order > 500 € | Free | |
| Order < 500 € | 19.90 € |
Upon Receipt of Your Package
Please note that in case of any damage or theft, the refund will not be guaranteed. Below are visual examples of a myCompañero package. If upon delivery the package does not match these images (different tape, signs of opening...), we recommend refusing the delivery and contacting us to report the issue to DHL as soon as possible.
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Track Your Orders
As soon as your order has been shipped, you will receive an email containing a tracking number. You will be able to track your package one to two hours after receiving this email by clicking on the provided link.
Please note: for deliveries to Corsica, unfortunately, no tracking is available, as the transport is handled by a local carrier. Generally, delivery occurs within 2 to 3 business days.