Deliveries
Delivery Terms
Find below the different delivery options available on myCompañero.com, depending on your location and the value of your order:
| Delivery Method | Destination | Conditions | Rate |
|---|---|---|---|
| Local Delivery or Click & Collect | Corsica | All orders | Free |
| Chronopost Relay | France | All orders | Free |
| Chronopost Express | France & European Union | Order > €300 | Free |
| Order < €300 | Variable rate depending on item and/or location | ||
| DHL | France | Order > €600 | Free |
| Order < €600 | €9.90 | ||
| European Union | Order > €600 | Free | |
| Order < €300 | €14.90 | ||
| Rest of the World | Order > €500 | Free | |
| Order < €500 | €19.90 |
⚠️ Upon Receiving Your Parcel
Please note that in the event of any damage or theft, a refund cannot be guaranteed. Below are visual examples of a standard myCompañero parcel. If your package does not match these images upon delivery (e.g., different tape, signs of tampering), we recommend refusing the delivery and contacting us immediately to report the issue to DHL.
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📦 Order Tracking
Once your order has been shipped, you will receive an email with your DHL tracking number. You will be able to track your parcel one to two hours after receiving the email by clicking on the provided link.