Deliveries

Delivery Terms

Find below the various delivery modes offered on myCompañero.com, depending on your location and the amount of your order:

Delivery Mode Destination Conditions Price
Local Delivery or Click & Collect Corsica All orders Free
Chronopost Relay France All orders Free
Chronopost Express France & European Union Order > 300 € Free
Order < 300 € Price varies based on item and/or delivery location
DHL
France Order > 600 € Free
Order < 600 € 9.90 €
European Union Order > 600 € Free
Order < 300 € 14.90 €
Rest of the World Order > 500 € Free
Order < 500 € 19.90 €

Upon Receipt of Your Package

Please note that in case of any damage or theft, the refund will not be guaranteed. Below are visual examples of a myCompañero package. If upon delivery the package does not match these images (different tape, signs of opening...), we recommend refusing the delivery and contacting us to report the issue to DHL as soon as possible.

Track Your Orders

As soon as your order has been shipped, you will receive an email containing a tracking number. You will be able to track your package one to two hours after receiving this email by clicking on the provided link.

Please note: for deliveries to Corsica, unfortunately, no tracking is available, as the transport is handled by a local carrier. Generally, delivery occurs within 2 to 3 business days.